Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at farangisboutique88@gmail.com. Please note that returns will need to be sent to the following address: Pearl Center, Cherattukuzhi road, Opp Pathmam Theater, Downhill, Malappuram, 676519.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at farangisboutique88@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
All The approved Exchange or replacement will be completed within 15 working days.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at farangisboutique88@gmail.com.
International Return Policy
We have a 7-day return policy for international orders, which means you have 7 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must:
- Be in the same condition you received it — unworn or unused,
- Include all original tags and be in its original packaging,
- Be accompanied by a receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at farangisboutique88@gmail.com. Once your return is approved, we will provide you with a return shipping label and detailed instructions on where and how to send your package.
Important: Items returned without prior approval will not be accepted.
Please send returns to the following address:
Pearl Center, Cherattukuzhi road, Opp Pathmam Theater, Downhill, Malappuram, 676519.
Damages and Issues
Please inspect your order upon arrival. If your item is defective, damaged, or you’ve received the wrong product, contact us immediately so we can resolve the issue.
Approved replacements or exchanges will be processed within 15 working days.
Exceptions / Non-Returnable Items
We do not accept returns for the following:
- Custom products (e.g., personalized or made-to-order items),
- Sale items or gift cards.
Please contact us if you’re unsure about your item’s eligibility.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your purchase within 14 days, for any reason, without justification. The item must be in its original, unused condition with tags and packaging, and include a proof of purchase.
Exchanges
For the fastest exchange process:
- Return the original item following the steps above,
- Once your return is accepted, place a new order for the desired item.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, a refund will be issued to your original payment method within 10 business days.
Please note: Your bank or Credit Card Company may take additional time to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at farangisboutique88@gmail.com.